Terms & Conditions of Sale (USA & Canada)
By ordering any products from ReachBio LLC, you and your company unconditionally agree to all the terms, conditions and disclaimers as outlined on this page. These terms may be changed at any time without notice, so you are advised to read them before each order.
ALL REACHBIO PRODUCTS ARE SOLD FOR RESEARCH USE ONLY. ReachBio products are NOT to be used for human or veterinary use, or for any in vitro diagnostic or clinical procedures whatsoever.
The purchaser shall not make products purchased from ReachBio available for the purpose of further resale or alter the product label of any product (including distributed products) without the express written permission of ReachBio.
Please contact ReachBio for a current price list. Prices are correct at time of printing but are subject to change without notice. Prices can also be viewed on ReachBio’s website at www.reachbio.com
All invoices, unless otherwise stated, are issued at time of shipment and are payable within 30 days. Invoices not paid within 30 days (or otherwise stated) are subject to a late fee of 5% of the balance and to a 1.5% per month (18% per annum) interest fee. Any invoices not paid within 120 days are subject to collection proceedings.
Payments should be made in USD to:
ReachBio Research Labs – Accounts Receivable
P.O. Box 321, Spokane, WA 99210, USA
Reachbio accepts credit cards (MasterCard, Visa, American Express and Discover Card), company checks, cashier checks, money orders, EFT payments and wire transfers (please contact us for bank account details when submitting remittance by wire transfer).
Shipping and Delivery
All orders are shipped FOB ReachBio LLC’s facility, Seattle, WA. Shipping and handling charges are added to your invoice as a separate item unless customer requests freight collect payment (handling charges still apply and will be added to invoice). Shipping and handling charges vary according to weight and overnight or same day delivery service. ReachBio is not responsible for renumerating product and, or shipping costs to customer/purchaser related to damage to product(s) that occurs during shipment, or due to shipment delay once shipment is in possession of carrier. Responsibility for making claims to carrier lies solely with customer/purchaser. Please consult Shipping Terms document for additional information.
Cancellation, Claims and Returns
Cancellation of orders will not be accepted after the order has been confirmed by phone, email or facsimile. Product returns will not be accepted without prior written authorization. Requests to return goods must be made within seven days of receipt. ReachBio reserves the right to test a sample of the product prior to authorizing the return of the remaining product and to deny return if, in the opinion of ReachBio, the product complaint is a result of inappropriate usage or handling rather than a failure of the product to meet established product specifications.
Limited Product Warranty:
All products sold by ReachBio LLC (ReachBio) are warranted only to meet the specifications provided on the relevant product-specific Product Information Sheet and/or Technical Data Sheet. ReachBio makes no warranty as to the utility or fitness for use of its products for any application whatsoever. ReachBio provides the products to the purchaser with the understanding that the purchaser is solely responsible for determining if the product is suitable for his or her intended application. ReachBio shall not be liable for any damages or injury to persons or property, arising from the purchase or use of the product, or for any results or failure to obtain results arising out of the use of the products or inability to use the products. In addition, ReachBio shall not liable for any product after the product expiration date or if the product has been misused, damaged or has otherwise become unusable due to improper storage or handling by purchaser. This warranty is exclusive and limits ReachBio’s liability to the replacement of the product or, at ReachBio’s option, full credit of the original purchase price.
THE LIMITED WARRANTY ABOVE IS THE SOLE AND EXCLUSIVE WARRANTY PROVIDED BY REACHBIO IN CONNECTION WITH THE PRODUCTS. NO OTHER WARRANTIES, GUARANTEES AND REPRESENTATIONS OF ANY KIND, EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, HOWEVER ARISING (WHETHER BY CONTRACT, TORT, NEGLIGENCE, PRINCIPLES OF MANUFACTURER’S LIABILITY, OPERATION OF LAW, CONDUCT, STATEMENT OR OTHERWISE), ARE PROVIDED BY REACHBIO, AND REACHBIO SHALL HAVE NO LIABILITY IN ANY EVENT FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING OUT OF THE USE, THE RESULTS OF USE, OR THE INABILITY TO USE ANY PRODUCT.