USA + Canada
For all orders that will be shipped within the United States of America and Canada, please review our order processing and terms & conditions below.
Placing an Order
Website: Browse ReachBio Research Labs; website to place items in cart. Upon checkout, orders will be reviewed and followed up with shipping and handling estimate and order status to finalize processing of order.
Phone: NA Toll Free: 1.877.838.CELL (2355), option 1 or call main line: 1.206.420.0300, option 1. For non-credit card orders, a hard copy of the PO must accompany the order prior to the shipment of products. Confirmation of the order and estimated date of delivery provided upon receipt of credit card information or PO.
Hours of operation: Business is conducted Monday through Friday, 8:00 a.m. to 4:00 p.m. PST.
Note: These terms are for product orders only. All Contract Service Orders can be made here.
We accept MasterCard, Visa, American Express and Discover card.
Standard Shipping Days
Primary Cells – shipped on dry ice or dry shipper from our facility in Seattle: *Monday – Wednesday.
Media Products – shipped from our facility in Seattle: Monday – Wednesday.
*Urgent request for Thursday shipment is available upon execution of a waiver (please contact).
Shipping & Delivery
All orders are shipped FCA (free carrier) from ReachBio Research Labs’ facility in Seattle, WA, USA.
Shipping and handling charges vary according to weight and overnight or same day delivery service.
ReachBio Research Labs is not responsible for renumerating product and, or shipping costs to customer/purchaser related to damage to product(s) that occurs during shipment, or due to shipment delay once shipment is in possession of carrier. Responsibility for making claims to carrier lies solely with customer/purchaser.
Terms & Conditions of Sales
By ordering any products from ReachBio LLC, you and your company unconditionally agree to all the terms, conditions and disclaimers as outlined on this page. These terms may be changed at any time without notice, so you are advised to read them before each order.
ALL REACHBIO PRODUCTS ARE SOLD FOR RESEARCH USE ONLY. ReachBio products are NOT to be used for human or veterinary use, or for any in vitro diagnostic or clinical procedures whatsoever.
The purchaser shall not make products purchased from ReachBio available for the purpose of further resale or alter the product label of any product (including distributed products) without the express written permission of ReachBio.
Please contact ReachBio for a current price list. Prices are correct at time of printing but are subject to change without notice. Prices can also be viewed on ReachBio’s website.
All invoices, unless otherwise stated, are issued at time of shipment and are payable within 30 days. Invoices not paid within 30 days (or otherwise stated) are subject to a late fee of 5% of the balance and to a 1.5% per month (18% per annum) interest fee. Any invoices not paid within 120 days are subject to collection proceedings.
Payments should be made in USD to:
ReachBio Research Labs – Accounts Receivable
P.O. Box 321, Spokane, WA 99210, USA
Reachbio accepts credit cards (MasterCard, Visa, American Express and Discover Card), company checks, cashier checks, money orders, EFT payments and wire transfers (please contact us for bank account details when submitting remittance by wire transfer).
Shipping and Delivery
All orders are shipped FCA from ReachBio’s facility, in Seattle, WA. Shipping and handling charges are added to your invoice as a separate item unless customer requests freight collect payment (handling charges still apply and will be added to invoice). Shipping and handling charges vary according to weight and overnight or same day delivery service. ReachBio is not responsible for renumerating product and, or shipping costs to customer/purchaser related to damage to product(s) that occurs during shipment, or due to shipment delay once shipment is in possession of carrier. Responsibility for making claims to carrier lies solely with customer/purchaser. Please consult Shipping Terms document for additional information.
Orders for EU Countries + Norway + Switzerland
ReachBio Research Labs has appointed PELOBIOTECH GmbH as exclusive distributor for ReachBio Research Labs’ products for customers located within the European Union* in addition to Norway and Switzerland.
*PELOBIOTECH GmbH is a non-exclusive distributor in Italy.
For Product Price information and Placing Orders please contact:
Am Klopferspitz 19
Tel.: +49(0)89-517 286 59-0
Fax: +49(0)89-517 286 59-88
E-Mail: firstname.lastname@example.org, email@example.com
Dr. Lothar Steeb
Dr. Peter Frost
Amtsgericht München HRB 197203
Please consult Payment, Shipping & Conditions of Sale