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Custom Primary Cells | Custom Cell Preparation Products


Our scientists are primary cell experts and we use human primary cells every day in our contract services lab for high value projects for clients in the pharma and biotechnology industries. Our extensive experience in handling and using human primary cells is used in the production of our human cell products, resulting in high quality cells that you can rely on for your own important experiments. We use Cryostor CS5 serum-free cryopreservation medium to ensure high post-thaw viability and overfill each vial to ensure you always get at least the number of cells we advertise on the vial when they are thawed correctly.

We isolate cells from whole blood, leukopacks or bone marrow from normal human donors.

Types of customization we can do include:

  • Custom formats or sizes
  • Multiple cell types from same donor
  • Special donor criteria such as age range, gender, ethnicity and HLA type
  • Repeat donor cell processing when available
  • Isolation of specific cell subsets
  • Cell banking of primary cells

Additionally, we can hold specific cell vials (e.g. particular lots or customized format) in our inventory just for you. 

Techniques & Methods include:

  • Density gradient centrifugation
  • Characterization by Flow Cytometry
  • Immunomagnetic cell separation 

If you require special customization for your projects, don’t hesitate to let us know.  We’ll do our best to accommodate your unique requirements. 


All our primary human cell materials are obtained within the USA after approved consent from healthy donors under IRB-approved protocols and all donors have been screened and found to be negative for a panel of infectious agents, including HIV, HBV and HCV. For further details, please see our Human Primary Cells Ethical Statement and our Pathogen Testing Information page.